Volume control not switching back to normal audio in CarPlay

RJD Registered Users Posts: 13
Legendary Explorer
IOS 15.01 iPhone 13; when I have just alerts selected, when an alert sounds it does not switch back to normal audio after alert is complete. If I select navigation voice, when a voice command sounds it will then switch back to normal audio - but if I again switch to alerts only the next time I receive an alert it will again not switch back from navigation audio volume to normal audio. Even if I select “no audio” it remains on navigation audio.


  • RJD
    RJD Registered Users Posts: 13
    Legendary Explorer
    Another addition - when map up in dashboard with no route selected and receive alerts it also hangs up the volume on the navigation voice volume I have to select my music app only then it releases then I can go back to dashboard and get alerts without a route in place.
  • GRiMLoCK1970
    GRiMLoCK1970 Registered Users Posts: 4
    Master Traveler
    edited October 2021
    I can confirm the first one, pausing music and start again (waiting with pause one second) will put it back to normal audio level. It's with all the alert audio. All beeps sound and then the audio goes to low level but does not return. It's not bound to IPhone 13, also with XR and 2020 SE I noticed this. Maybe it's with iOS 15.0/15.0.1.
  • RJD
    RJD Registered Users Posts: 13
    Legendary Explorer
    Thanks Grimlock you are correct no matter what mode I have selected every time an alert occurs it remains locked on the navigation volume until I get a voice announcement or do something different- I will try the pause music "workaround" next time. Definitely a bug here!
  • gvlierop
    gvlierop Registered Users Posts: 3
    Apprentice Traveler
    Same here, no difference when playing music on radio or Spotify or Apple Music, the volume doesn't come back after a spoken voice instruction.
  • desk-top3
    desk-top3 Registered Users Posts: 39
    Renowned Wayfarer
    Same here!
  • Meldrew61
    Meldrew61 Registered Users Posts: 1
    Novice Seeker
    Same here too. I have found pressing the Voice Call button on steering wheel until it beeps and then pressing again to cancel then restores to normal volume but it is still a very annoying bug. Please fix it TomTom.
  • Mcj1973
    Mcj1973 Registered Users Posts: 1
    New Traveler
    iOS 15.01, iPhone 12 Pro Max same issue. Issue not there with Google And Apple Maps
  • Johnee
    Johnee Registered Users Posts: 1
    New Seeker
    I’m having the same problem with my iPhone XS with iOS 15.02. OK with voice direction until a waning eep is sounded then I have a long delay until music starts again.
  • Pst_tomtom949
    Pst_tomtom949 Registered Users Posts: 2
    Apprentice Traveler
    I’m having the same problem with my iPhone 12 with iOS 15.02
  • Azons
    Azons Registered Users Posts: 3
    Apprentice Traveler
    edited October 2021
    Can confirm, the issue is only with allerts. The carplay system goes from music audio to speech audio when giving alerts or instructions. With alerts it keep stuck with speech audio untill system is turned off and on again. On instructions is goes back to music audio again automatically. Also when this bug appears and I change my volume the hole carplay system crashes till it automatically reboots

    Got VW audio system using apple carplay 210.81 if that helps.

    And using iOS 15.1 beta 4
  • GrafJ
    GrafJ Registered Users Posts: 1
    Apprentice Seeker
    Same here. Very annoying when travelling on motorway with speed cameras every few miles and having to pause music then play just to re-establish volume level after TT warning sound.
    Using iPhone with CarPlay to Android head unit on a BMW.
    IPhone 12 Mini iOS15.02. TT App 2.7.2
  • Max063
    Max063 Registered Users Posts: 3
    New Seeker
    Can confirm, i have the same problem whit the audio volume!!
  • RJD
    RJD Registered Users Posts: 13
    Legendary Explorer
    App update to 2.8 on 15.1 has resolved this issue for me…. Yay!
This discussion has been closed.