wrong device delivered
AlanClements
Posts: 1 [New Seeker]
I got an email for a special offer of a 7 inch Go Discover. A 5 inch version arrived. How do I deal with this. Who do I contact and how?
0
GO Discover & GO Expert
AlanClements
Posts: 1 [New Seeker]
Answers
Superuser
Contact Customer Support. There are no phone lines but there is Chat and Email.
Try the following:-
Tap Support at the top of this page
You then HAVE to Sign in Top Right of next Page. (you have to do this)
When signed in, and not before, Tap Contact Us bottom right
Help Box appears and at the bottom is a message option
Type Contact or Chat in the box
If Chat is available you should be offered the chance to Tap Live Chat
If it is Out of Hours for Chat you should be offered an option to message
If it does not work exactly as described then try another Web Browser.
Doug