Route guidance suddenly disappears go 6200 tomtom

zorazori
zorazori Registered Users Posts: 2
New Seeker
edited December 2021 in Devices using Wi-Fi®
When I create a route the guidance works fine , until at some point it stops giving voice prompts , exactly when it comes when the route is changed




Mod edit: Machine translated (Dutch)

Best Answers

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @zorazori
    Welcome to the community!
    Are you using a computer voice?
    If yes, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favourites on the device, you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • zorazori
    zorazori Registered Users Posts: 2
    New Seeker
    Answer ✓
    Hoi , yes computer translate ...sorry

Answers

  • VikramK
    VikramK Administrators Posts: 14,307
    Moderator
    Answer ✓
    Hi @zorazori
    Welcome to the community!
    Are you using a computer voice?
    If yes, I would recommend that you do a factory reset and test it when you drive next time.

    Main menu- Settings- System- Reset device.

    To avoid losing your stored favourites on the device, you can create a back-up using MyDrive..

    See user guide

    Regards, Vikram
  • zorazori
    zorazori Registered Users Posts: 2
    New Seeker
    Answer ✓
    Hoi , yes computer translate ...sorry