XL60 stopped voice guidance

PeppeCica
PeppeCica Registered Users Posts: 3
Apprentice Seeker
edited October 2021 in Devices using TomTom HOME
I am the owner of an XL60 model and two years ago after updating the operating system (it took a few hours to connect to the PC) the navigator stopped talking ... or rather the only words he pronounces are "tra and then "I tried to download and buy the items but without success, I took it to a service center but they couldn't fix it, I contacted support Italy and they sent me a reset link that didn't work .. .....
Honestly, I'm disheartened and I don't know what to do anymore





Mod edit: Machine translated (Italian)

Answers

  • VikramK
    VikramK Administrators Posts: 14,301
    Moderator
    Hi @PeppeCica
    Are you using a computer voice? also have you tried selecting a different voice to check if that works?

    Regards,
    Vikram
  • PeppeCica
    PeppeCica Registered Users Posts: 3
    Apprentice Seeker
    Ciao e grazie
    Ho provato a cambiare voce, a cambiare lingua....ma il problema sussiste