watch fails to sync

sandsmorris
sandsmorris Registered Users Posts: 1
Apprentice Seeker
edited January 24 in TomTom Sports
displays Quick GPS out of date

Answers

  • tfarabaugh
    tfarabaugh Posts: 16,973
     Superuser
    You may be able to fix it for your watch by following these steps (make sure you have installed the latest version of Connect if prompted):

    1) Plug the watch into the computer and in Sports Connect, click the Gear Icon
    2) Press CTRL (Windows) or CMD (MAC) on your keyboard while you hover your mouse over the reset button.
    3) You'll see the reset button turns into a "Turn Off" button.
    4) Click it, disconnect the watch and the screen will go dead.
    5) Reconnect the watch and it will wake up and it should now update as usual.