Tomtom go premium live traffic issues.

Rick2001
Rick2001 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hello, ive got a brand new tomtom go premium from my boss. I use it for a few months now. The only problem is that i dont get the live traffic information on my navigation device. I already resetted the device. its connected with my phone and also when its on an personal hotspot on my phone i dont get any live traffic information. any suggestions?

Comments

  • DougLap
    DougLap Posts: 9,857
    Superuser
    Hi @Rick2001

    Let’s see what @VikramK has to say after he has reviewed your units settings on the TT servers.

    Look back here later

    Doug
  • VikramK
    VikramK Administrators Posts: 13,809
    Moderator
    Hi @Rick2001

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram