Replacement product offer from Tom Tom — TomTom Community

Replacement product offer from Tom Tom

jjbsack25jjbsack25 Posts: 3 [Apprentice Seeker]
Hello TomTom / Dave,

I've been receiving an offer to replace my existing Tom Tom Go 910 for a couple of years now. The latest offer is for a 30% discount on Go Supreme. It's a nice offer, but not sufficient to entice me to give up my 910 and trade it in. It works beautifully as long as it has been updated (weekly) with a new QuickFix

That said, I would be inclined to accept TomTom/Dave's replacement offer IF the Go Supreme being offered were discounted by 50%. Let me know if you would be willing to accept this arrangement and, if so, we can make it happen.

Best, Jay

+1 xxxxxxxxxxxxxx49 (xxx)



Mod edit: Please don't post private or personal information on a public forum. Thanks!

Comments

  • VikramKVikramK Posts: 12,694 Moderator
    Hi @jjbsack25
    I would recommend checking this with our customer service team.
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    Regards,
    Vikram
  • jjbsack25jjbsack25 Posts: 3 [Apprentice Seeker]
    Hi Vikram,

    Clicked on the link you provided... been there, done that. In other words, what appears to be a TomTom Support Site is little more than a compendium of self-help articles, videos, discussion groups and a robochat. What I could actually use - and would greatly prefer, is way to get to to either DAVE or a HUMAN REPRESENTATIVE that is capable of making a quick decision. That sort of information is not apparent to me on the site you've referenced. If it was, I would have used it instead of asking a question in this forum.
  • YamFazManYamFazMan Posts: 20,058
    Superusers
    Hi
    @jjbsack25
    Welcome to the site...
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