TomTom Go 5200 restarts when you are browsing many times

Salijagil600D
Registered Users Posts: 1 
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The TomTom Go 5200, when navigating it restarts continuously, we have updated it several times and the error continues. What can we do so that this error does not repeat itself?
Mod edit: Machine translated (Spanish)
Mod edit: Machine translated (Spanish)
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Answers
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Hi @Salijagil600D
Welcome to the community!
Have you tried a factory reset already?
Main menu- Settings- System- Reset device
To avoid losing your stored favourites on the device, you can create a back-up using MyDrive..
See user guide
Regards, Vikram0 -
I have a problem that my Go Premium continually freezes then restarts. I found that if i turn the My Drive syncing OFF on the device then it sorts out the problem. But it means I cannot connect to the My Drive app on my phone!!0