Download Portugal map

Sommar2021

I Can’t download the Portugal map in the TomTom Go app for IPhone. It all time lock in the end and Hove a error message

lampard

Hi @Sommar2021

Welcome to the Community! What's the error message you're getting? Can you try quitting the app, restarting the app, and then try again? Make sure you have enough memory left on the phone.

Best, lampard

Sommar2021

Hi again- Thanks for your quick answer? I have tried to start the App and the Phone. But it still doesn't works... This is the error code "Det uppstod ett oväntat fel med kartan. Försök att utföra åtgärden igen för att åtgärda problemet. (20209)". My transalation is this: "There was an unexpected error with the map. Try the operation again to resolve the issue. (20209) "