Go 5000 stops halfway start-up
After connecting the device to my computer and start MyDrive connect, MyDrive says the system will be restored. After restore 100% the device starts again with Tomtom logo. Halfway again a freeze for 55 sec. and a flickering circle. The divice is connected with the original cable. If connected, the mentioned steps get in a loop.
Can I restore the Go 5000 without loading the software?