Traffic Radars offer — TomTom Community

Traffic Radars offer

pandreopandreo Posts: 1 [New Seeker]
I am trying to activate the offer in MyDrive Connect on Traffic Radars for 3 months for 0.99€ but when I click on "activate now" I am taken to a site requesting to approve 2.99€. What is this?

Contact just provides an automatic answer on "check your subscription" completely useless

Answers

  • LepreLepre Posts: 107 [Sovereign Trailblazer]
    By now on the Tom Tom website I only see people complaining about Tom Tom's continued disservice!
  • YamFazManYamFazMan Posts: 20,072
    Superusers
    edited September 23
    Hi
    @pandreo
    Welcome to the site....
    There has been a change in the Speed cam subscriptions... The Tomtom subscriptions now 'Auto Renew' by default....
    Perhaps the €2.99 is setting up the Auto renew for when the 3 months for €0.99 offer expires ???
    @VikramK or @lampard the Forum Moderators should pick this up and check/confirm your Tomtom Account status.....

    Note... If your subscription has expired you will NOT get any Speed cam warning on the device, even the old database is still installed on the device....

    See T&C's 4.2 Subscriptions, renewals and Free Trials...
    Here... https://www.tomtom.com/en_gb/legal/terms-and-conditions/#4YourAccountandyoursubscriptions

    Tomtom Speed Cam FAQ….
    See... https://help.tomtom.com/hc/en-gb/articles/360015806999

    ATB YFM
  • VikramKVikramK Posts: 12,711 Moderator
    Hi @pandreo
    Tried testing this myself, and I am able to activate the offer without any problems using Google Chrome and Firefox..

    nr0hj2ae72c7.png

    6z82vymyd7me.png

    Could you try a different browser or clear the stored cookies?

    Regards,
    Vikram.
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