HOW DO I GET IN CONTACT WITH TOM TOM UK — TomTom Community

HOW DO I GET IN CONTACT WITH TOM TOM UK

NandoroyNandoroy Posts: 4 [New Seeker]
Can anyone tell me how i can email tomtom direct, There are no answers to my problem on their forum. e mail or telephone number would be great.

Answers

  • Willy875Willy875 Posts: 2,271 [Exalted Pioneer]
    No phone number

    How to contact TomTom customer support by chat or email
    https://help.tomtom.com/hc/en-gb/articles/360015568919/

    How to contact TomTom customer support by email
    https://help.tomtom.com/hc/en-gb/requests/new?ticket_form_id=360000679560
  • NandoroyNandoroy Posts: 4 [New Seeker]
    Thanks. Ive tried the link, it takes me straight back to the Forum page. :'(
  • Willy875Willy875 Posts: 2,271 [Exalted Pioneer]
    Empty your cookies or change browser
  • DougLapDougLap Posts: 8,825
    Superuser
    Hi @Nandoroy

    Try the following:-

    Tap Support at the top of this page
    You then HAVE to Sign in Top Right of next Page. (you have to do this)
    When signed in Tap Contact Us bottom right
    Help Box appears and at the bottom is a message option
    Type Contact or Chat in the box
    If Chat is available you should be offered the chance to Tap Live Chat
    If it is Out of Hours for Chat you should be offered an option to message


    If it does not work exactly as described then try another Web Browser.

    Doug
  • NandoroyNandoroy Posts: 4 [New Seeker]
    thank you all for your replies. Dumping the history and hearing the cookies let me get to the Contact Us page,Cheers
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