Go professional 6250 can't update

JustR

I switched on my go professional 6250 and it said there's a new Europe trucker update, i tried updating without success. Downloaded up to 27% and then said no internet connection which wasn't true. It stopped.

Now on the screen, it says "No Map Available" that i need to add at least one map before i can use my device.

It's completely stucked there. I can neither update or leave the page.
I connectect it to laptop to update through Tomtom Home app but it says there's no device connected that i should connect my device even when the device is plugged in the laptop.

Please I will be grateful if anyone can help as i don't know what to do.

Willy875

Your Go 6250 is updated via the wi-fi of your box, you don't really need a computer

To unlock your device, download a very small map on the device's internal memory.


Updating your device using Wi-Fi

https://help.tomtom.com/hc/en-gb/articles/360013899580-Mettre-à-jour-votre-GPS-via-Wi-Fi-

DougLap

Hi @JustR

Does this help.

https://discussions.tomtom.com/en/discussion/1041654/no-maps-available-wi-fi-devices#latest

Doug