Bought the map update italy + speed cameras for the tomtom carminat

servac
servac Registered Users Posts: 1
New Seeker
edited September 2021 in TomTom Services
Hello, yesterday I bought the Italy map update + speed cameras for the tomtom carminat installed in my renault, I can't update the maps and asks me again to buy the update why?






Mod edit: Machine translated (Italian)

Answers

  • VikramK
    VikramK Administrators Posts: 13,709
    Moderator
    Hi @servac
    Welcome to the community! The order has not been allocated on your account. Please get in touch with our customer service along with the order number and they should help you sort out the subscriptions.

    Thanks,
    Vikram
  • YamFazMan
    YamFazMan Posts: 20,785
    Superuser
    edited September 2021
    Hi
    @servac
    Further to Vikram's post
    For Tomtom Support, Email or Chat lines... (NO Phone support)
    (Monday to Friday Normal Office Hours)
    Chat… Will be available during Normal Office Hours
    Email… Will be available outside of Normal Office Hours

    Step by step tips when Contacting Tomtom Support....
    Here... https://discussions.tomtom.com/en/discussion/comment/1771083/#Comment_1771083

    Stay Safe... ATB YFM