GO 6200 recover the map of Australia

robN
Registered Users Posts: 2 
Apprentice Seeker

Apprentice Seeker
Following my last update of maps on my GO 6200 using WiFi, my map of Australia has disappeared. I have no means to recover it. My purchase include lifetime maps
0
Best Answer
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Hi @robN
Welcome to the community!
The map updates are active for the lifetime of the device. The logs also so that the device already has the map of Australia.
Could you try a soft reset and check if the device is able to load the maps, or perhaps do a switch map?
Soft reset-
Switch maps-
https://help.tomtom.com/hc/en-gb/articles/360013898300
Regards,
Vikram0
Answers
-
Hi @robN
Welcome to the community!
The map updates are active for the lifetime of the device. The logs also so that the device already has the map of Australia.
Could you try a soft reset and check if the device is able to load the maps, or perhaps do a switch map?
Soft reset-
Switch maps-
https://help.tomtom.com/hc/en-gb/articles/360013898300
Regards,
Vikram0 -
Thank you - fixed0