GO 6200 recover the map of Australia — TomTom Community

GO 6200 recover the map of Australia

robNrobN Posts: 2 [Apprentice Seeker]
Following my last update of maps on my GO 6200 using WiFi, my map of Australia has disappeared. I have no means to recover it. My purchase include lifetime maps

Best Answer

  • VikramKVikramK Posts: 12,694 Moderator
    Accepted Answer
    Hi @robN
    Welcome to the community!
    The map updates are active for the lifetime of the device. The logs also so that the device already has the map of Australia.

    Could you try a soft reset and check if the device is able to load the maps, or perhaps do a switch map?


    Soft reset-


    Switch maps-
    https://help.tomtom.com/hc/en-gb/articles/360013898300

    Regards,
    Vikram

Answers

  • VikramKVikramK Posts: 12,694 Moderator
    Accepted Answer
    Hi @robN
    Welcome to the community!
    The map updates are active for the lifetime of the device. The logs also so that the device already has the map of Australia.

    Could you try a soft reset and check if the device is able to load the maps, or perhaps do a switch map?


    Soft reset-


    Switch maps-
    https://help.tomtom.com/hc/en-gb/articles/360013898300

    Regards,
    Vikram
  • robNrobN Posts: 2 [Apprentice Seeker]
    Thank you - fixed
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