Purchased europe map no available in the MyDrive Connect

Lajos53
Registered Users Posts: 3 
Apprentice Seeker

Apprentice Seeker
On weekend I have been pucrhased a new europe map. I checked the ordesr what is completed, but the update is no available in MyDrive Connect account.
Also need some time to available in the app?
Thanks for your help.
Also need some time to available in the app?
Thanks for your help.
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Answers
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Hi @Lajos53
Contact Customer Support via Chat as they can expedite the allocation of the map to your account. Ensure you have the order number.
Try the following:-
Tap Support at the top of this page
You then HAVE to Sign in Top Right of next Page. (you have to do this)
When signed in Tap Contact Us bottom right
Help Box appears and at the bottom is a message option
Type Contact or Chat in the box
If Chat is available you should be offered the chance to Tap Live Chat
If it is Out of Hours for Chat you should be offered an option to message
If it does not work exactly as described then try another Web Browser.
Doug0