Family subscription setup

DANIABCN
DANIABCN Registered Users Posts: 2
New Seeker
Hello, I have a paid IOS family subscription through the app Store and my account or subscription does not recognize me on other devices or in my personal space. NO SUPPORT TELEPHONE OR EMAIL !!!!!!

Comments

  • lampard
    lampard Administrators Posts: 6,062
    Moderator
    Hi @DANIABCN

    Welcome to the Community! Do you have the family sharing option (Settings> Apple ID> Family sharing) is turned on? Have a look at this FAQ here to set up (Apple support page)

    Best, lampard
  • DANIABCN
    DANIABCN Registered Users Posts: 2
    New Seeker
    Yes, but I want to share it with my son who has android.
  • Willy875
    Willy875 Registered Users Posts: 6,592
    Elite Voyager
    Hello,
    not possible Apple and Android it is not the same platform.