Beware of scammers — TomTom Community

Beware of scammers

NiallNiall Posts: 11,020
Superuser
edited September 18 in Travel lounge
Recently there has been an explosion of scam websites that seem to be at the top of google searches.
How to detect you are connected to a scammer
  1. Ask them which device you have giving them just your email address! Can't answer - scammer (Only draw back is if you have not registered you device fully)
  2. Support operative wants you to download computer sharing software - a definite NoNo
  3. Asks you to phone a particular number or asks for you phone number straight away - at the moment TomTom support staff are working from home so no phone conversations.

If you think you have been scammed
  1. Contact your card holder/bank to cancel any payments
  2. Update you computer security software and run a full scan
  3. Notify TomTom via @Luca with as much details as possible, including the website you went to
  4. Report your experience here so others do not fall into a similar trap

For further information read here https://discussions.tomtom.com/en/discussion/1109434/unknown-satnav-support-website-scam
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