RIDER 400 : for some time upgrade keeps on turning and turning and does not stop , how come?

calldan
calldan Registered Users Posts: 1
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for some time upgrade keeps on turning and turning ( for weeks and weeks ) and does not stop , how come?
I've send the rider to TOMTOM SUPPORT and they did put the software on the device from a TOMTOM 420 device ( i payed a 100 euro for this) . After a while i tried again to update the device, and yes , same trouble again, the device is schowing " ugrade is busy" but he does this " yes " again for weeks and weeks , month after month. And never stops.
When is discard the device, device says " upgrade has failed". This is unbelievable. And i don't want send my device to the support team and pay again 100 euro.
Does someone has the same problem?

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