how i update maps???

Vasea8888

Hello. i just bought a car with a dashbord carminat tom tom live gps and i would like to update the maps....the problem is that when i insert the sd card in the slot and i open the app Tom Tom Home on my laptop a message is displayed saying:--- New critical update available....A critical update of Tom Tom Home is being downloaded, You can check the download progress on your status bar. once the download completes this window will be closed and the installation will start automaticaly. Thank you for your patience!---
The problem is that i can wait for the whole day but the installation is not starting, the message is still there, and the status bar looks like the download is complete. What should i do??

Thank you.

VikramK

Hi @Vasea8888
Welcome to the community! I would recommend that you do a clean reinstallation of TomTom HOME application.
Steps available on our support article here- https://help.tomtom.com/hc/en-gb/articles/360013901760

Regards,
Vikram

VikramK

Hi @Vasea8888
Welcome to the community! I would recommend that you do a clean reinstallation of TomTom HOME application.
Steps available on our support article here- https://help.tomtom.com/hc/en-gb/articles/360013901760

Regards,
Vikram

Vasea8888

Thank you so much for you help Vikram!