software application for tomtom go 620

Tommy1999
Tommy1999 Registered Users Posts: 14
Master Explorer
edited December 2021 in Devices using Wi-Fi®
How do i get it i have now 19.201.0010.411 mydrive give my not a newer application.

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @Tommy1999
    The downloads logs show that your GO 620 (serial number ending 530) already has the v20.102.0003.411 installed.

    Could you send me a picture of the screen (about section) through a private message, please?

    Thanks, Vikram
  • YamFazMan
    YamFazMan Posts: 20,829
     Superuser
    edited September 2021 Answer ✓
    Hi
    @Tommy1999
    Has The Recovery Mode Procedure, been executed on your GO 620 recently....
    If 'Yes' when the recovery mode is run on the device, it usually installs the previous version of the operating system (Navcore)... This maybe the reason you have the earlier Navcore O/S installed ???

    ATB YFM

Answers

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @Tommy1999
    The downloads logs show that your GO 620 (serial number ending 530) already has the v20.102.0003.411 installed.

    Could you send me a picture of the screen (about section) through a private message, please?

    Thanks, Vikram
  • Tommy1999
    Tommy1999 Registered Users Posts: 14
    Master Explorer
    edited September 2021
    I send it to you, the picture is from today.

    The power was gone on update, the tomtom did nothing anymore, until i disconect de battery.


  • YamFazMan
    YamFazMan Posts: 20,829
     Superuser
    edited September 2021 Answer ✓
    Hi
    @Tommy1999
    Has The Recovery Mode Procedure, been executed on your GO 620 recently....
    If 'Yes' when the recovery mode is run on the device, it usually installs the previous version of the operating system (Navcore)... This maybe the reason you have the earlier Navcore O/S installed ???

    ATB YFM
  • Tommy1999
    Tommy1999 Registered Users Posts: 14
    Master Explorer
    YamFazMan wrote: »
    Hi
    @Tommy1999
    Has The Recovery Mode Procedure, been executed on your GO 620 recently....
    If 'Yes' when the recovery mode is run on the device, it usually installs the previous version of the operating system (Navcore)
    This maybe the reason that you have the earlier Navcore O/S installed ???
    ATB YFM

    Yes recorvery mode, after it dit nothing anymore, how do i get now application 20?
    Grt Jan.
  • Tommy1999
    Tommy1999 Registered Users Posts: 14
    Master Explorer
    YamFazMan wrote: »
    Hi
    @Tommy1999
    Has The Recovery Mode Procedure, been executed on your GO 620 recently....
    If 'Yes' when the recovery mode is run on the device, it usually installs the previous version of the operating system (Navcore)... This maybe the reason you have the earlier Navcore O/S installed ???

    ATB YFM

    Problem solved, suddenly i get update application 20 for the tomtom go 620.

    Grt Jan.