I have a chromebook and want to download myconnect but it won't work on my chromebook any advice ta

Andy5-0
Andy5-0 Registered Users Posts: 8
New Seeker
edited September 2021 in MyDrive Connect
myconnect won't download on my chromebook so i can't update my Tom Tom any advice please? thanks

Best Answers

  • nabu
    nabu Posts: 16,890
     Superuser
    Answer ✓
    nabu wrote: »
    What is your Gps because if it is a Wifi no need for a computer ...

  • DougLap
    DougLap Posts: 9,871
    Superuser
    Answer ✓
    Hi @Andy5-0

    If you are having an issue with the time on the device this should sort itself when the unit connects to the satellites. So go outside well away from buildings and trees with a clear view of the sky all around then press and hold in the ON/Off button for 20 seconds plus until you hear the drumroll sound then let the button go.

    Doug
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Answer ✓
    Hi @Andy5-0

    Glad you are sorted.

    Doug

Answers

  • Willy875
    Willy875 Registered Users Posts: 5,458
    Revered Voyager
    MYDrive Connect is not compatible with Chromebooks,
  • nabu
    nabu Posts: 16,890
     Superuser
    edited September 2021
    What is your Gps because if it is a Wifi no need for a computer ...
  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
    Can you reply in English if that's ok thanks I looked on Youtube and reset it now its just showing two devices a computer and my device and a red x between them thank you
  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
    I want to update the time and date but as it's not compatible it won't let me do it any advice please thank you :)
  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
    how can I update it then please ?
  • nabu
    nabu Posts: 16,890
     Superuser
    Answer ✓
    nabu wrote: »
    What is your Gps because if it is a Wifi no need for a computer ...

  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
    it won't let me do the GPS unless I am connected to the net thank you
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Answer ✓
    Hi @Andy5-0

    If you are having an issue with the time on the device this should sort itself when the unit connects to the satellites. So go outside well away from buildings and trees with a clear view of the sky all around then press and hold in the ON/Off button for 20 seconds plus until you hear the drumroll sound then let the button go.

    Doug
  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
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  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @Andy5-0

    That is asking you to connect to a PC. Regrettably the My Drive Connect software you will need running in the Computer is only available for use on a Windows PC or an Apple PC and not for the Chromebooks.

    Doug
  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
    Thank you for your help I will try resetting the time outside now appreciate all the help thank you :)
  • Andy5-0
    Andy5-0 Registered Users Posts: 8
    New Seeker
    Just went outside and it reset itself thank you very much for your help :)
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Answer ✓
    Hi @Andy5-0

    Glad you are sorted.

    Doug