Start 62 shows no map after trying to update tomtom

CarolinKönig2

Hello, I tried to update my tomtom Start 62 with mydriveconnect and after restarting several times my Start 62 is still telling me "keine Karten verfügbar" (no maps available). I cannot fix this by updating again as there are no further maps available in mydriveconnect.
Thanks for your help

DougLap

Hi @CarolinKönig2

Here is the suggested solution. If you are not seeing a Map to load then advise here and we can ask one of the Mods to make a map available.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

CarolinKönig2

Hello, I tried to update my tomtom Start 62 with mydriveconnect and after restarting several times my Start 62 is still telling me "keine Karten verfügbar" (no maps available). I cannot fix this by updating again as there are no further maps available in mydriveconnect.
Thanks for your help

DougLap

Hi @CarolinKönig2

Here is the suggested solution. If you are not seeing a Map to load then advise here and we can ask one of the Mods to make a map available.

https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1

Doug

nabu

Hello, you need a mini card on the internal memory

you have to ask the moderators of the forum @vikram and @lampard

once this mini card is put you put a mini sd and you try to put your card not on the internal memory too small but on the sd 16 / or 32go maxi

CarolinKönig2

Thank you so much for your quick help! It worked. I had to restart my device to activate the map.

CarolinKönig2

Thank you very much. It worked without a minicard with the help of this link: https://discussions.tomtom.com/en/discussion/1034305/what-to-do-if-your-device-displays-no-maps-found/p1?new=1
(I had to restart the device after downloading the map)