How to register device to account

Mick21
Mick21 Registered Users Posts: 5
Master Traveler
edited December 2021 in Devices using Wi-Fi®
How can I register device to account using iphone

Answers

  • YamFazMan
    YamFazMan Posts: 20,835
     Superuser
    Hi
    @Mick21
    Welcome to the site...
    Is your GO 6250 Pro connected to your PC over USB + MyDrive Connect running in the background ???
    If 'Yes' The USB Connection will take priority over the Wi-Fi Connection and may give the error message "Oops, we are having trouble accessing Tomtom services"
    I find that for the initial Registration and Configuration of the Wi-Fi connected devices, the device, needs to be connected over Wi-Fi....
    _____________________

    Try... 'Right Click 'on the MyDrive Connect Icon on the PC Taskbar and Click 'Quit' MyDrive Connect....
    If possible, use something like a Mains powered USB charger e.g... iPhone/iPad Charger + Tomtom USB lead to power the GO 6250 Pro....

    Stay Safe... ATB YFM