MyDrive Connect - Outage

Amigo doesn't reload route after restarting app

JeroenSt
JeroenSt Registered Users Posts: 20
Master Explorer
in TomTom AmiGO app for Android™
When amigo is restarted, the planned route is gone.
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  • JeroenSt
    JeroenSt Registered Users Posts: 20
    Master Explorer
    Amigo 8.151.0 (10492) on Samsung Note 9 with Android 10
  • lampard
    lampard Administrators Posts: 5,954
    Moderator
    Hi @JeroenSt

    This is a known issue where the 'Continue your drive?' prompt does not work/display on the AmiGO mobile app (only on Android Auto). I'll update the thread once the fix is available.

    Best, lampard
  • rabero1985
    rabero1985 Registered Users Posts: 192
    Exalted Navigator
    edited September 2021
    To jump in on this one... I get the prompt indeed on AA, but sometimes when I clicked yes it says 'sorry, no route possible'. I think it's because amigo is still starting up in the background and not fully loaded yet to run... Because if you try again after x seconds the destination it works well..

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