Go Supreme Traffic expired

Trog131578
Trog131578 Registered Users Posts: 4
Apprentice Traveler
Hi Purchased a Go Supreme in Australia that included free traffic and red light cameras. This was one of the reasons for picking this model. The other models had those features as a 3 month trial.

Answers

  • Trog131578
    Trog131578 Registered Users Posts: 4
    Apprentice Traveler
    These features have expired.
  • Willy875
    Willy875 Registered Users Posts: 5,442
    Revered Voyager
    Hello;
    Come back later the moderator will look and restore your rights
  • Trog131578
    Trog131578 Registered Users Posts: 4
    Apprentice Traveler
    I Hope so.
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @Trog131578
    Welcome to the community and sorry about my late reply!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Trog131578
    Trog131578 Registered Users Posts: 4
    Apprentice Traveler
    Thanks Vikram, that seems to have fixed the problem.
    Thanks Very Much
  • Gefrem6251
    Gefrem6251 Registered Users Posts: 3
    New Seeker
    I have the same issue. My maps and traffic both says expired when i have lifetime. Please fix. Thank you for your time.
  • DougLap
    DougLap Posts: 9,860
    Superuser
    Hi @Gefrem6251

    Look back here Monday to see what @VikramK or @lampard have to say after they have reviewed your units settings on the TT servers and adjusted where required.

    Doug
  • Gefrem6251
    Gefrem6251 Registered Users Posts: 3
    New Seeker
    I forgot to give you a screen shot of my Tom Tom Go 620.3wvjswf7l2zj.jpg
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @Gefrem6251

    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • AFL
    AFL Registered Users Posts: 2
    New Seeker
    Hi, I also have the same problem with my Tomtom Go 520, please see attached obsuvz97dxpf.jpeg
    jhijadmovzjf.jpeg
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @AFL

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • AFL
    AFL Registered Users Posts: 2
    New Seeker
    Wow, that was fast! Thank you @VikramK it is working now :3