My new Go Premium maps and traffic have expired.

nigletd
nigletd Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Why have my Go Premium maps and traffic have expired?

Answers

  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @niglet

    @VikramK should pick this up tomorrow and sort out any issues with your units settings on the TT servers. Look back then to see what he says.

    Doug
  • YamFazMan
    YamFazMan Posts: 20,829
     Superuser
    Hi
    @nigletd
    Welcome to the site....
    The restrictions as a result of the COVID-19, Social Distancing and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up Tomorrow and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @niglet

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram