Tom Tom Carminat SIM card active for LIVE Services

Holytrinity
Holytrinity Registered Users Posts: 2
New Seeker
edited September 2021 in Built in car navigation
Hi, new to the site.
Just bought a 2016 Renault Grand Scenic with built in Carminat.
Trying to get live services but will not connect.
I have heard these devices have a SIM card which runs this, do they get disconnected at all.
Wondering how I can get this service up and running again.
Cheers

Answers

  • nabu
    nabu Posts: 16,890
     Superuser
    Hello

    if the former owner has stayed 18 months, the sim card is used and is disconnected
  • Holytrinity
    Holytrinity Registered Users Posts: 2
    New Seeker
    nabu wrote: »
    Hello

    if the former owner has stayed 18 months, the sim card is used and is disconnected

    Ok, thanks, so can I get it re connected?
  • nabu
    nabu Posts: 16,890
     Superuser
    Not possible if left too long without service