Tom Tom Carminat SIM card active for LIVE Services — TomTom Community

Tom Tom Carminat SIM card active for LIVE Services

HolytrinityHolytrinity Posts: 2 [New Seeker]
edited September 8 in Built in car navigation
Hi, new to the site.
Just bought a 2016 Renault Grand Scenic with built in Carminat.
Trying to get live services but will not connect.
I have heard these devices have a SIM card which runs this, do they get disconnected at all.
Wondering how I can get this service up and running again.
Cheers

Answers

  • nabunabu Posts: 16,890
    Superusers
    Hello

    if the former owner has stayed 18 months, the sim card is used and is disconnected
  • HolytrinityHolytrinity Posts: 2 [New Seeker]
    nabu wrote: »
    Hello

    if the former owner has stayed 18 months, the sim card is used and is disconnected

    Ok, thanks, so can I get it re connected?
  • nabunabu Posts: 16,890
    Superusers
    Not possible if left too long without service
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