Hello i have a tomtom go6250 and live traffic not working ,it work only if i give wifi

aslanenzaver
aslanenzaver Registered Users Posts: 2
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®

Answers

  • YamFazMan
    YamFazMan Posts: 20,829
     Superuser
    Hi
    @aslanenzaver
    Welcome to the site...
    @VikramK or @lampard the Forum Moderators should pick this up and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @aslanenzaver
    Welcome to the community!
    The services on your account look okay. Have you tried the troubleshooting steps advised in the video below-



    It's important that you are out of the WiFi® range for the device SIM to connect to the internet.

    Regards,
    Vikram
  • aslanenzaver
    aslanenzaver Registered Users Posts: 2
    Apprentice Seeker
    I stopped the wifi and not work, when i am on wifi it sayd tomtom services are unavailable please try again later