lifetime traffic not working on the Go Professional 6250 tomtom

IWright_62
IWright_62 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I have a Go Professional 6250 ZAxxxxxxx49 with wifi and lifetime traffic, zones of danger etc.
On the menu About it say the danger zone updates are activated but the traffic has expired on 05/09/2020.
How do I activate the lifetime guarantee of updates for traffic too?






Mod edit: Please don't post private or personal information on a public forum. Thanks!

Answers

  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @IWright_62

    @VikramK or @lampard should pick this up and sort out any issues with the units settings on the TT servers. Look back here tomorrow to see what they have to say.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    edited September 2021
    Hi @IWright_62

    Welcome to the community!
    Services have been fixed for your TomTom Go PROFESSIONAL 6250, please do a soft reset and check again.



    Regards, Vikram