Satnav fails to recognise sd card

AgentLeman
Registered Users Posts: 2 
New Seeker

New Seeker
Hi. I have this message on the touchscreen: "You cannot use this map on this device: Europe-577" . I have a fitted gps in my Mazda MX5.
I wondered if the sd card was corrupted so I initialised another (16gb) card and copied across the data. This produced the same message.
Can anyone advise how to proceed? Thanks
I wondered if the sd card was corrupted so I initialised another (16gb) card and copied across the data. This produced the same message.
Can anyone advise how to proceed? Thanks
0
Best Answer
-
Hi @AgentLeman
Welcome to the community! The error mostly corresponds to the installed map and the associated files. Should not be an issue with the memory card.
A map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.
Regards,
Vikram.1
Answers
-
Hi @AgentLeman
Welcome to the community! The error mostly corresponds to the installed map and the associated files. Should not be an issue with the memory card.
A map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.
Regards,
Vikram.1 -
Wow, wonderful advice and incredible attention. Thanks a million Vikram.1