Satnav fails to recognise sd card
AgentLeman
Posts: 2 [New Seeker]
Hi. I have this message on the touchscreen: "You cannot use this map on this device: Europe-577" . I have a fitted gps in my Mazda MX5.
I wondered if the sd card was corrupted so I initialised another (16gb) card and copied across the data. This produced the same message.
Can anyone advise how to proceed? Thanks
I wondered if the sd card was corrupted so I initialised another (16gb) card and copied across the data. This produced the same message.
Can anyone advise how to proceed? Thanks
0
Best Answer
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VikramK
Posts: 12,694 
Moderator
Hi @AgentLeman
Welcome to the community! The error mostly corresponds to the installed map and the associated files. Should not be an issue with the memory card.
A map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.
Regards,
Vikram.1
Answers
Welcome to the community! The error mostly corresponds to the installed map and the associated files. Should not be an issue with the memory card.
A map has been activated for your device. Please remove the existing map first and download a fresh version offered as a download in TomTom HOME.
Regards,
Vikram.