Can you help?

tonymarcel
tonymarcel Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Dear sir....
First I bought a TomTom Go 620 and send it to my address in Cairo Egypt the customs here refused your model because it has a tracking device and I had to send it back to Amazon with expenses.....
Second I bought a second one the same model and send it through Amazon to a friend address in New Jersey and when he arrived here I was told by your support dep. that the software I was supposed to use is not available for Egypt.....
Now let's be fair do you think after double expences I have a device that does work.....all I want to use it for is as a car navigator......
I told you this long story because I didn't know that there was restrictions on the software....second do you think its fair and can you make an exception in my case.....
Thank you in advance

Answers