The World map does not include Iceland

Guoyanting

Hello, I bought the world map my navigator start 25 because of my visit of Iceland. The iceland was marked as green at the description of the map. But unfortunately the iceland cannot be found in the map list!!! The map I got is different with its description. Can someone help me, in which map does iceland is included?

Thanks,
Yanting Guo

nabu

Hello ????

Guoyanting

Thanks Nabu. But Iceland cannot be found in the updated release and accodring to the following link the iceland is not compatible with Start25:
https://discussions.tomtom.com/en/discussion/1022070/map-of-iceland

Can some one help me how to contact with customer support for a refund?

nabu

https://help.tomtom.com/hc/en-gb

by email tomorrow Monday

lampard

Hi @Guoyanting

Welcome to the Community! The Iceland map is not included/available for your Start 25 device (NAV3 device). It's only available for (NAV4 devices & onwards) under the Europe North zone coverage.

Best, lampard