Updating Trucker 6000 Traffic and Speed cameras

Thinner-lizzy
Thinner-lizzy Registered Users Posts: 1
Apprentice Seeker
I have purchased the Traffic and Speed camera update on my IPhone. When plugging in my Trucker 6000 neither one is showing as an available update. I have invoices and receipts for both.

Answers

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited August 2021
    Hi
    @Thinner-lizzy
    Welcome to the site....
    The restrictions as a result of the COVID-19, Social Distancing and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard should pick this up, probably on Tuesday, (Monday is a Bank Holiday) and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • lampard
    lampard Administrators Posts: 5,966
    Moderator
    Hi @Thinner-lizzy

    Welcome to the Community! I see that you purchased the wrong Traffic subscription for your Trucker device which is a bundle of services compatible with old devices only. You will need a separate Traffic and speed camera subscription.

    Please get in touch with our support via Chat/Email and they can sort this one out for you.

    Best lampard