Updating Trucker 6000 Traffic and Speed cameras

Thinner-lizzy
Registered Users Posts: 1 
Apprentice Seeker

Apprentice Seeker
I have purchased the Traffic and Speed camera update on my IPhone. When plugging in my Trucker 6000 neither one is showing as an available update. I have invoices and receipts for both.
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Answers
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Hi
@Thinner-lizzy
Welcome to the site....
The restrictions as a result of the COVID-19, Social Distancing and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
@VikramK or @lampard should pick this up, probably on Tuesday, (Monday is a Bank Holiday) and check/correct your Tomtom Account status.....
Stay Safe... ATB YFM
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Hi @Thinner-lizzy
Welcome to the Community! I see that you purchased the wrong Traffic subscription for your Trucker device which is a bundle of services compatible with old devices only. You will need a separate Traffic and speed camera subscription.
Please get in touch with our support via Chat/Email and they can sort this one out for you.
Best lampard0