Strange behavior and bad map in Calabria (Italy)

SteWhite
SteWhite Registered Users Posts: 5
Master Traveler

Hi,
I report a strange behavior and bad maps in Calabria (Italy)

VER 3.2.12 (4140)
map ver 41770

PROBLEM 1:
from "Roccaforte del Greco" to "Galliciano'" (Italy)
if I set
-routeType : fastest
I have a bad and long route then if I set
-routeType : shortest
I have a correct route and then if I set again
-routeType : fastest
I have a correct route too.
No problem with Google Maps or Sygic.
34s9gfqrhade.jpg
tpr0bprq4aox.jpg

PROBLEM 2:
Often, without traffic, despite having set the fastest route type, it makes me abandon an important and smooth road to go through uncomfortable, less fast and almost impassable streets.
70l1ivxji75r.jpg
Thanks.

Comments

  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    Thanks for reporting, I will check these issues with the team.
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    @SteWhite, could you please share departure and destination points for Issue #2?
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    @SteWhite, I'm unable to reproduce issue #1:
    u6gjg696c9pb.gif
  • SteWhite
    SteWhite Registered Users Posts: 5
    Master Traveler
    Thanks for the reply.

    Issue #2:
    https://bit.ly/3mzOGN3

    Issue #1:
    I don't know why but while I was in the "Roccaforte del greco" the tomtom did not suggest that route to me. Do I try to reinstall everything?
    r10go2i4yz17.jpg
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    Hmm, Issue #1 might also depend on some other factors than traffic, for instance time of day or current heading. Please let me know if you find reliable steps to reproduce it.

    I will take a look at issue #2.
  • SteWhite
    SteWhite Registered Users Posts: 5
    Master Traveler
    I've just updated with the last the maps, now I can't have the short route, no problem with mydrive.
    I also tried the reverse "Galliciano '" > "Roccaforte del Greco".
    y5ew3wzeh8vp.gif
    919s38kgr0it.png

  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    @SteWhite , I have reported Issue #2 in our internal bug tracking tool (GONAV-4129)
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    @SteWhite , for Issue #1, I have just rechecked with 3.2.25-beta, and it looks OK.
    Could you please try at different time of day? I can see from your gifs, that you were checking it in afternoon/evening.

    Check below how it is routing for me today:
    ikshhyvvusup.gif
  • SteWhite
    SteWhite Registered Users Posts: 5
    Master Traveler
    edited September 2021
    I tried at different times, the same.
    I reinstalled everything, now the route is correct in both routeType : fastest/shortest
    dja4dj5s4o9m.jpg
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    Please let us know whenever you see this issue again.
  • SteWhite
    SteWhite Registered Users Posts: 5
    Master Traveler
    Hi,
    routeType : fastest but I have a bad route because that road (via Juvani) is really narrow and impossible to go two-way. Absolutely better than the main road.
    MYDRIVE:
    https://bit.ly/32pGtmC
    Thanks!
    ojflsbt2zsk4.jpg