Tom Tom Home

lickid
lickid Registered Users Posts: 21
Apprentice Seeker
edited August 2021 in Devices using TomTom HOME
does not TomTom home support via 130, im sign in and conect the unit and acces connect to computer , my nothing happend

Best Answer

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited August 2021 Answer ✓
    Hi
    @lickid
    Tomtom Home is for the NAV2 devices only….
    The Via 130 is a NAV3 device that updates using MyDrive Connect….
    It is IMPOSSIBLE to update a NAV3 device with Tomtom Home….

    ATB YFM

Answers

  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited August 2021
    Hi
    @lickid
    The Via 130 is a NAV3 device and is updated using MYDrive Connect....
    What are the 1st 2 characters of the serial number ??? The two letters define the Tomtom Model....
    lwbp48fpqg4a.jpg
    Using MyDrive Connect....
    Here... https://help.tomtom.com/hc/en-gb/articles/360014482660-Get-Started-TomTom-Navigation-using-MyDrive-Connect

    Stay Safe... ATB YFM
  • lickid
    lickid Registered Users Posts: 21
    Apprentice Seeker
    edited August 2021
    So thats the true about tom tom home, does not to trust on, or?

    have try my drive too, but not free of trouble ...:

    have some trouble with connection trouble whith My drive and my unit too, dors not find no map when i try too uppdate to a less map area, try too remove the unit and conect agin, and i try agin , with same sulotion, thats because i want too try tom tom home to download from Tom tom .com, but i see what i get here...
  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited August 2021
    Hi
    @lickid
    Firstly Try....
    Disconnect your Tomtom device....
    (Do not Reconnect your device until instructed)
    Logout of MyDrive Connect....
    From the Power menu, 'Restart' your PC (NOT Turn it Off 'n' On again)....
    Run MyDrive Connect....
    Login to MyDrive Connect....
    Connect & Start your device....
    ___________________

    If you are still having problems with MyDrive Connect... I find deleting the "HOME3" and the "MyDrive Connect" folders in the MyDrive Connect Program will usually bring MyDrive Connect back to life...
    See step-by-step instructions Here... https://discussions.tomtom.com/en/discussion/1134289/connection-problems-mydrive-connect-delete-the-home3-mydrive-connect-folders

    Stay Safe... ATB YFM
  • lickid
    lickid Registered Users Posts: 21
    Apprentice Seeker
    feedback of good news now, have uppdate with no trouble , maybe the system have been uppdate from Tom Tom, what ever the happening good...im happy too
  • YamFazMan
    YamFazMan Posts: 20,833
     Superuser
    edited August 2021 Answer ✓
    Hi
    @lickid
    Tomtom Home is for the NAV2 devices only….
    The Via 130 is a NAV3 device that updates using MyDrive Connect….
    It is IMPOSSIBLE to update a NAV3 device with Tomtom Home….

    ATB YFM