GO Basic tomtom free map and speed cameras update expired

sedetana Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
I have a GO Basic that I bought in August 2019 and because it had the free maps and roads update forever. It has worked well for me until this summer, which tells me that the subscription has expired. at the store they tell me it should still be free.

Mod edit: Machine translated (Spanish)