Bluetooth Traffic and Mydrive connection problems (Android 10 /11)

Rikketick
Registered Users Posts: 6 
Apprentice Seeker

Apprentice Seeker
Hi,
I have this problem: TomTom GO Basic.
When i connect bluetooth, with app installed or without (tethering activated). Bluetooth connection is stable. (*incomming messages are shown).
But TomTom services only work when my Phone has a Wifi connection.
When i get out of the house, all the services stop and are "not availble". (Bluetooth connection with phone stays ok).
Nokia 3.4 (Android 10 and 11)
Motorola (Android 10)
Did factory reset of Tomtom, no difference.
What can i change in my phone, so this connection doenst drop down?!
I have this problem: TomTom GO Basic.
When i connect bluetooth, with app installed or without (tethering activated). Bluetooth connection is stable. (*incomming messages are shown).
But TomTom services only work when my Phone has a Wifi connection.
When i get out of the house, all the services stop and are "not availble". (Bluetooth connection with phone stays ok).
Nokia 3.4 (Android 10 and 11)
Motorola (Android 10)
Did factory reset of Tomtom, no difference.
What can i change in my phone, so this connection doenst drop down?!
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Best Answer
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your network provider allow internet tethering
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Answers
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your network provider allow internet tethering
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Yup, even on other EU country's. Did search for this.0
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Also, did reset of al data connections. (incl bluetooth). In android.
Did a App rights reset.
Nothing changes.0 -
Hello....... any help?
Tomtom support. Also not helpfull. Only manuals!!!!
Is there personal contact possible.... there is nog phone number....
Jeez, bad support.0 -
I think i found the problem.
Did a manual APN config on the phone. The automatic connection config from Simyo is not enough.
Started working.
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