Bluetooth Traffic and Mydrive connection problems (Android 10 /11)

Rikketick
Rikketick Registered Users Posts: 6
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Hi,

I have this problem: TomTom GO Basic.

When i connect bluetooth, with app installed or without (tethering activated). Bluetooth connection is stable. (*incomming messages are shown).

But TomTom services only work when my Phone has a Wifi connection.

When i get out of the house, all the services stop and are "not availble". (Bluetooth connection with phone stays ok).

Nokia 3.4 (Android 10 and 11)
Motorola (Android 10)

Did factory reset of Tomtom, no difference.

What can i change in my phone, so this connection doenst drop down?!

Best Answer

  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    Answer ✓
    your network provider allow internet tethering
    ?

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    Answer ✓
    your network provider allow internet tethering
    ?
  • Rikketick
    Rikketick Registered Users Posts: 6
    Apprentice Seeker
    Yup, even on other EU country's. Did search for this.
  • Rikketick
    Rikketick Registered Users Posts: 6
    Apprentice Seeker
    Also, did reset of al data connections. (incl bluetooth). In android.
    Did a App rights reset.

    Nothing changes.
  • Rikketick
    Rikketick Registered Users Posts: 6
    Apprentice Seeker
    Hello....... any help?

    Tomtom support. Also not helpfull. Only manuals!!!!

    Is there personal contact possible.... there is nog phone number....

    Jeez, bad support.
  • Rikketick
    Rikketick Registered Users Posts: 6
    Apprentice Seeker
    I think i found the problem.

    Did a manual APN config on the phone. The automatic connection config from Simyo is not enough.

    Started working.