Impossible to renew subcsription

Torptech
Torptech Registered Users Posts: 1
Novice Seeker
After my current 12-month subscription ran out it has been impossible to renew it, as the app seem to be set in a "developer mode", and the only available payment-options are "Testcard - always accepted" and "Testcard - always denied". If I choose the first one, I seem to get a virtual billing every 5 minutes. I have tried removing the app and reinstalling it with no luck :-(

Comments

  • lampard
    lampard Administrators Posts: 5,964
    Moderator
    Hi @Torptech

    Welcome to the Community! I think @szachowa can help here.

    Best, lampard
  • szachowa
    szachowa Administrators, Staff Posts: 491 Staff
    Torptech wrote: »
    After my current 12-month subscription ran out it has been impossible to renew it, as the app seem to be set in a "developer mode", and the only available payment-options are "Testcard - always accepted" and "Testcard - always denied". If I choose the first one, I seem to get a virtual billing every 5 minutes. I have tried removing the app and reinstalling it with no luck :-(

    @Torptech, please provide email account associated with your Google Play services via private message.