bought a TomTom Via 53 with Lifetime TomTom Traffic, which is expired

paulchen378
paulchen378 Registered Users Posts: 1
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hello,
Last month I bought the TomTom Via 53 with Lifetime TomTom Traffic. Sadly it doesn't work, because it says, that it is expired since 2020. I already tried to reset my TomTom to default, but it didn't help.
How can I fix this?
Thanks, Paula

Answers

  • nabu
    nabu Posts: 16,890
     Superuser
    Hello, Forum Moderation will see your message and restore your rights
  • DougLap
    DougLap Posts: 9,871
    Superuser
    Hi @paulchen378

    @VikramK or @lampard should pick this up and review your units settings on the TT servers. Look back later to see what they say.

    Doug
  • VikramK
    VikramK Administrators Posts: 13,815
    Moderator
    Hi @paulchen378

    Welcome to the community!
    The services have been fixed for your TomTom VIA 53, please do a soft reset and check for updates.



    Regards, Vikram