Changed from iPhone to Android
JerryK
Registered Users Posts: 8 
Apprentice Traveler
Apprentice Traveler
I changed my phone and used Google Drive. I got my own preferences not my maps so I loaded them using the app. But I had on my old phone your services including speedcameras and maps. How can I get back my licenses?
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Comments
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Now it's Google play or apple that manages the subscriptions you had to take a new Google play subscription.0
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Really funny! Tom Tom Go Is not a game.0
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Tomtom no longer manages subscriptions.
Ask Apple who is transferring your subscription to Android.0 -
My 12-month Family Plan subscribtion has disappeard from my Orders if I look it from my new Android phone! But iPhone still shows that it will be automatically recharged next time 14.6.2022 and it still works on my old iPhone 7 Plus which has IOS version 14.7.2 !!!
I think this is a licensing failure.0 -
There is no family plan subscription for Android.
if more than one Android sign in with the same Google play account.1 -
Do you mean that your iPhone long period subscribtions don't work in Android phones? If that is the case you should warn buyers. I have paid for 12 months and I can't even use one subscribtion after switching phone.0
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Tomtom no longer manages subscriptions.
One let us believe that, but is that a real fact?
This answer indicates that it is still possible to buy a subscription independent from a specific store.
Can one therefore conclude that it is possible to have a subscription for both Android as iOS and thus one doesn't need to pay twice?
I've mentioned this a couple of times, but got no clarifications (from TT) so far.
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It is no longer Tomtom which manages the subscriptions but Apple for IOS, Google for Android.0
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You just try to squirm and you don’t answer my questions😠0
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Customer service https://help.tomtom.com/hc/en-gb0
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