5150 TT : HD traffic info expired, BUT valid up to 30.3.2014 on screen

dkh2005
dkh2005 Registered Users Posts: 6
Novice Seeker
What is this: the abo is paid up to October 2021, BUT my services shows 2 lines concerning the trafffic services :
first valid up to 14.9.2020
second valid up to 30.30.2014

since today no more traffic info

Answers

  • dkh2005
    dkh2005 Registered Users Posts: 6
    Novice Seeker
    sorry !!! : 30.3.2014 on screen
  • nabu
    nabu Posts: 16,890
     Superuser
    edited August 2021
    See with the after-sales service by Mail https://help.tomtom.com/hc/en-gb
  • dkh2005
    dkh2005 Registered Users Posts: 6
    Novice Seeker
    sorry, here again:

    Screen with MY SERVICES shows two lines
    TOMTOM HD Traffic Valid up to 14.9.2020
    TOMTOM HD Traffic Valid up to 30.3.2024

    i think, it was paid up to september 2021.
    i tried now to by a new abo. this is not possible because of at least one of this lines above
    since today no more traffic infos