Lifetime speed camera, traffic and map updates

Babs44
Babs44 Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi I bought a new tomtom Go 520 with lifetime speed camera and traffic but is showing subscription expired. Serial no. ZNxxxxxxx52. Can someone help




Mod edit: Please don't post private or personal information on a public forum. Thanks!

Best Answers

  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @Babs44

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.


    Regards, Vikram
  • Babs44
    Babs44 Registered Users Posts: 3
    New Seeker
    Answer ✓
    Thanks the speed and traffic have been updated and activated however its only Europe map instead of worldwide as described.
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @Babs44
    World maps are active, you have to add them to the device depending on your travel requirements..

    Main menu- Settings- Maps- Add a map (device should be connected to a WiFi internet)

    Regards,
    Vikram

Answers

  • rider1rider
    rider1rider Registered Users Posts: 1,417
    Exalted Pioneer
    wait for moderator to fix
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @Babs44

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.


    Regards, Vikram
  • Babs44
    Babs44 Registered Users Posts: 3
    New Seeker
    Answer ✓
    Thanks the speed and traffic have been updated and activated however its only Europe map instead of worldwide as described.
  • VikramK
    VikramK Administrators Posts: 13,802
    Moderator
    Answer ✓
    Hi @Babs44
    World maps are active, you have to add them to the device depending on your travel requirements..

    Main menu- Settings- Maps- Add a map (device should be connected to a WiFi internet)

    Regards,
    Vikram
  • Babs44
    Babs44 Registered Users Posts: 3
    New Seeker
    Many thanks all now fixed.