Brand new Go Camper has Lifetime Traffic and Maps Expired

jgtec
jgtec Registered Users Posts: 3
New Seeker
edited December 2021 in Devices using Wi-Fi®
Hi! Brand new Go Camper has Lifetime Traffic and Maps that have Expired. Also the GPRS not connecting
Please can someone tell me what I need to do to get these TomTom services working on my new Go Camper. This is brand new and only bought from Amazon last week.
Thanks!

Best Answer

  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @jgtec

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram

Answers

  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @jgtec

    @VikramK or @lampard should pick this up and can review/ change the settings for your unit on the TT servers. Look back here later to see what they have to say.

    Doug.
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Answer ✓
    Hi @jgtec

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • jgtec
    jgtec Registered Users Posts: 3
    New Seeker
    Hi Doug

    Thanks for that!

    Kind regards,

    John.
  • jgtec
    jgtec Registered Users Posts: 3
    New Seeker
    Hi!
    Thank you very much Doug, Vikram and the team!
    All sorted!
    John
  • DougLap
    DougLap Posts: 9,862
    Superuser
    Hi @jgtec

    Your welcome. @VikramK 's really on the ball today. 👍👍

    Doug