New redesigned version do not support house numbers
JardaBar
Registered Users Posts: 25 
Legendary Explorer
Legendary Explorer
I is very sad, but new redesigned version do not support house numbers! 
I can not navigate to address like street name + house number. Previous version was able to do it.
I can not navigate to address like street name + house number.
Previous version was able to do it. 0
Comments
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Here it is.
I would like to navigate to Komenského 702, Kostelec nad Orlicí.
TomTom GO is not finding this number, just street. But old version was working fine.0 -
I found the reason.
The houses uses 2 numbers, like 102/8. (the first one is house town number, second one is house street number). Old version of the TomtomGO was able to navigate using both numbers. The new TomtomGo navigates just to house street number. (8 in this case)
Please see pictures.
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Hi @JardaBar, seems that this number is missing in map.
I can also reproduce it with MyDrive:
Please use MapShare tool to report map issue:
https://www.tomtom.com/mapshare/tools/
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Hi @szachowa , no it is not missing.
As I mentioned in the previous post, the old version of the TomTom GO was able to navigate to both house numbers, the new one is using just number after the slash.
Try to find Loretanske namesti 102/8 . You can find this address just with number 8 not 102 in Prague.0 -
I made few screenshots of old TomtomGo and new one.
You will see difference.
House numbers are missing. The current version of TomTomGO does not know both house numbers, just one of them.
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I made few screenshots of old TomtomGo and new one.
You will see difference.
House numbers are missing. The current version of TomTomGO does not know both house numbers, just one of them.
Hi @JardaBar, thanks for screenshot and analysis.
New version of TT GO Navigation uses completely different map. That is why you are unable to find this address in updated version.
I'm very sorry for inconvenience. The only way to fix it, is to fix it in the map, that is why I asked for MapShare report.1 -
Of course this is my assumption based on the experience, but in MyDrive, there are also no results for "Loretanske namesti 102", meaning that this particular street number is missing.1
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In mapshare the street numbers are different
compared to Google maps
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Please use MapShare tool to report map issue:
https://www.tomtom.com/mapshare/tools/
There are millions of missing numbers in new app (new map resources), I am unable to report all of them. It is global problem!1 -
Please use MapShare tool to report map issue:
https://www.tomtom.com/mapshare/tools/
There are millions of missing numbers in new app (new map resources), I am unable to report all of them. It is global problem!
If possible, please provide as many examples as possible, I will collect them and report to team responsible for the map.0 -
I am very sorry, but you still do not understand where is the problem.
I can not talk about different countries, but in Czech Republic address looks like this:
StreetName Num1 / Num2
(example: Loretanske nam 102 / 8)
Last version of TomTom Go knows numbers after the slash only, not the first one number.
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I am very sorry, but you still do not understand where is the problem.
I can not talk about different countries, but in Czech Republic address looks like this:
StreetName Num1 / Num2
(example: Loretanske nam 102 / 8)
Last version of TomTom Go knows numbers after the slash only, not the first one number.
Thanks for explaining.
May I ask, what is represented by Num1 and by Num2 in Czech Republic?
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Found here explanation for both numbers:The houses uses 2 numbers, like 102/8. (the first one is house town number, second one is house street number). Old version of the TomtomGO was able to navigate using both numbers. The new TomtomGo navigates just to house street number. (8 in this case)
Please see pictures.0 -
I reported GONAV-4033 to check this issue further.0
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Hi @JardaBar, thanks for reporting this.
Seems like an issue with online search. Check 2 screens below, one is with enabled online search, second one is with disabled online search.
If it's a search issue, how do you explain the difference between the mapshare en Google maps house numbers?
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This new option "Online search" could be selected within App's settings under TomTom-Services, same location as MyDrive.
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MUP: thank you
szachowa: Yes, you are right, it is online search issue.2 -
I confirm that this problem exists. When entering in the search field, the app ignores the town number and uses only the house number. So it will find the address on the map. However, if you use a search from contacts, the application type: Address not found.
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Using Loretanske namesti 102/8 on Map share in UK appears to find the address but changes the number
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