Tom tom go proffesional 6250 lifetime traffic and speed cameras expired after one month

Tomtomdissapointed
Tomtomdissapointed Registered Users Posts: 1
Apprentice Seeker
edited December 2021 in Devices using Wi-Fi®
Tom tom go proffesional 6250 lifetime traffic and speed cameras info expired after one month and im supposed to buy a subscription. Could anyone help with this issue? Lifetime traffic and speed cameras info are the only reason Why I bought this sat-nav so it’s kind of annoying. Thank you.

Comments

  • YamFazMan
    YamFazMan Posts: 20,829
     Superuser
    Hi
    @Tomtomdissapointed
    Welcome to the site....
    The restrictions as a result of the COVID-19, Social Distancing and people working from home, have delayed the Activation of Accounts and the Allocation of Maps & Services to Account’/Devices....
    @VikramK or @lampard the Forum Moderators should pick this up on Monday and check/correct your Tomtom Account status.....

    Stay Safe... ATB YFM
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @Tomtomdissapointed

    Welcome to the community!
    My team has fixed the services for your TomTom, please do a soft reset and check for updates.



    Regards, Vikram
  • Waqarqasid123
    Waqarqasid123 Registered Users Posts: 2
    Novice Seeker
    my tomtom 6250 pro lifetime live traffic has expired

    i was under the impression that lifetime 6250 pro has lifetime live traffic and speed cameras?

    please can you clarify
  • Willy875
    Willy875 Registered Users Posts: 5,444
    Revered Voyager
    Come back tomorrow the moderator @VikramK will watch
  • VikramK
    VikramK Administrators Posts: 13,810
    Moderator
    Hi @Waqarqasid123
    Services have been fixed. Just do a soft reset and check again :)

    Regards, Vikram