avoid toll charge - Congestion Zone

patrickchiu2000
patrickchiu2000 Registered Users Posts: 2
Apprentice Traveler
Hi,

In the last few months, I have noticed that the avoid toll function is not working for the congestion charge zone. For example, I planned the from Camberwell to St Jon wood. Not matter I re-route , it is still planned the route run through the central London congestion zone.
If it still not working, can I get the refund as the app is only half function?

Thanks,

Patrick

Comments

  • patrickchiu2000
    patrickchiu2000 Registered Users Posts: 2
    Apprentice Traveler
    My one is the tomtom go app in iPhone
  • BlueRoses
    BlueRoses Registered Users Posts: 1
    New Traveler
    I have just had a TFL zone charge. No matter how many times I planned and replanned route across London it still took me into a congestion charge road.
  • livfoss
    livfoss Registered Users Posts: 13
    Apprentice Traveler
    Same thing happened to me today Saturday 28 May 2022, in the afternoon. The Charge applies between 12:00 and 18:00 on the weekend. I updated all my maps two days ago! I was only able to avoid the charge by charting my own route from West to South East London. TomTom Go software on an iPhone 13, all updates done. What’s the problem? Can we have an answer from the mother ship please?