Why have the speed limit updates I have indicated on the website show as fixed when my device still
Sideiron
Registered Users Posts: 8 
Apprentice Traveler
Apprentice Traveler
in Map quality
shows no speed limit at all. I have sent updates for many years from Spain and the UK but only one or two have come onto the map. I am thinking this site is a bit of a joke just to keep the plebs happy. Prove me wrong please.
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They have been indicated as fixed for months , and the ones I did in Spain are years old.0
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Nothing, on the roads on the estate .0
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I have many examples where the data is correct in MPS and not on the device.
Despite the big announcement of the Migration to latest NDS maps, these maps are still not in sync with MPS0 -
Okay, thanks. Then you're suffering from the same issue that I'm facing. For some speed limit reports, they get accepted and marked as fixed. Though they don't appear on the maps. This is a known issue as far as I know, but I don't know whether already a solution is found.0
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mapfanatic wrote: »
No, it doesn't. The data is fine in MPS when they fixed it. The real problem is that the data doesn't get on the devices, despite the weekly updates and the NDS maps that should get better updates.0 -
Well after the update I still don't have the speed restrictions on my device . I also indicated that a Lloyds pharmacy on my estate doe's not exist and they rejected it . I walked there today and it's still a normal house. Maybe it's been put up by a drug dealer as a meeting place . WHO KNOWS0
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I also indicated that a Lloyds pharmacy on my estate doe's not exist and they rejected it . I walked there today and it's still a normal house. Maybe it's been put up by a drug dealer as a meeting place . WHO KNOWS
I have occasionally also rejected changes. Mostly, a second attempt with slightly other wordings get accepted.
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Hi
@Sideiron
See @Vikrams post (Moderator)Well after the update I still don't have the speed restrictions on my device. I also indicated that a Lloyds pharmacy on my estate does not exist, and they rejected it. I walked there today, and it's still a normal house. Maybe it's been put up by a drug dealer as a meeting place. WHO KNOWS
Here... https://discussions.tomtom.com/en/discussion/comment/1753146/#Comment_1753146
Normally, Tomtom issue new maps every 3 months.... Feb, May, Aug and Nov The latest Map version is currently the v1075Hi @gially86
Changes to the POI data require official approval from the business or the actual source.
(Snip)
Thanks, Vikram
On the previous NAV2/3 models, you could make local unverified changes to your device... Shortly after the launch of the NAV4 devices and for the current (Wi-Fi) Connected devices... All MapShare corrections have to be verified by Tomtom... You can't make unverified local changes to your device....
Stay Safe... ATB YFM0 -
No worries , I have been banned from making any more corrections... As soon as I make one I get an error report. I always thought it was a bit of a joke and it looks like it is . Oh well .....0
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Ah ,they have let me back.0
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Hi
@
See @Vikrams post (Moderator)Well after the update I still don't have the speed restrictions on my device. I also indicated that a Lloyds pharmacy on my estate does not exist, and they rejected it. I walked there today, and it's still a normal house. Maybe it's been put up by a drug dealer as a meeting place. WHO KNOWS
Here... https://discussions.tomtom.com/en/discussion/comment/1753146/#Comment_1753146
Normally, Tomtom issue new maps every 3 months.... Feb, May, Aug and Nov The latest Map version is currently the v1075Hi @gially86
Changes to the POI data require official approval from the business or the actual source.
(Snip)
Thanks, Vikram
On the previous NAV2/3 models, you could make local unverified changes to your device... Shortly after the launch of the NAV4 devices and for the current (Wi-Fi) Connected devices... All MapShare corrections have to be verified by Tomtom... You can't make unverified local changes to your device....
Stay Safe... ATB YFM
Thanks for the info, that is very good they contact the actual business, thanks for the info0 -
@Sideiron, Hello
Kindly provide me with the city name, also the road, thanks, I will report it for you and I have the privilege to contact the team.
Thanks0 -
Yes, I agree with @eddydc as sometimes I get a rejected too, it's either the following:
Insufficient Information:
Submitted report does not contain enough information to update our map
Not a Map Issue:
Submitted report is not a map issue
Source Conflict:
Submitted issue contradicts the reality or another source
Specification Conflict:
Reported issue cannot be incorporated due to a conflict with specifications on maps
Structural Issue:
The reported issue is a structural issue in our database
Restricted Category:
Submitted reports is on map feature/topic, that is restricted to update via community input. Eg.Airports, EV stations,Premium Car dealerships, HMI/ Speech changes
Non navigable country in TT Map:
Report is submitted in a country where TT does not support navigable map. Hence report cannot be resolved currently on TT map0 -
Shawnloveshorses_161 wrote: »Yes, I agree with @eddydc as sometimes I get a rejected too, it's either the following:
Insufficient Information:
Submitted report does not contain enough information to update our map
Not a Map Issue:
Submitted report is not a map issue
Source Conflict:
Submitted issue contradicts the reality or another source
Specification Conflict:
Reported issue cannot be incorporated due to a conflict with specifications on maps
Structural Issue:
The reported issue is a structural issue in our database
Restricted Category:
Submitted reports is on map feature/topic, that is restricted to update via community input. Eg.Airports, EV stations,Premium Car dealerships, HMI/ Speech changes
Non navigable country in TT Map:
Report is submitted in a country where TT does not support navigable map. Hence report cannot be resolved currently on TT map
It's none of the above. It's random when things get rejected and seems to depend on the mood of the rejecting person. Resubmitted issue with practical no changes in the wording get accepted despite being the same report.0 -
@eddydc Agreed, it also depends what you actually give to them, maybe not enough info, wrong info, or just the person.
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Shawnloveshorses_161 wrote: »@eddydc Agreed, it also depends what you actually give to them, maybe not enough info, wrong info, or just the person.
As the info is the same, only the person remains. This is something which shouldn't happen with a company like TT, which used to be the best navigation tool, certainly when it comes to traffic info.
Nowadays, we end with
- mediocre and neglected navigation apps (one seems to put all the effort on a poor attempt to mimic Waze)
- outdated maps and the refusal to use official data from the government
- outdated maps and a very basic reporting tool
- map updates that don't arrive in the apps
- very poor support with people at the other side not seeming to know anything about TT apps at all1 -
Shawnloveshorses_161 wrote: »@eddydc Agreed, it also depends what you actually give to them, maybe not enough info, wrong info, or just the person.
As the info is the same, only the person remains. This is something which shouldn't happen with a company like TT, which used to be the best navigation tool, certainly when it comes to traffic info.
Nowadays, we end with
- mediocre and neglected navigation apps (one seems to put all the effort on a poor attempt to mimic Waze)
- outdated maps and the refusal to use official data from the government
- outdated maps and a very basic reporting tool
- map updates that don't arrive in the apps
- very poor support with people at the other side not seeming to know anything about TT apps at all
Okay,0 -
I always have a good time with the TomTom Map reporter, they fix it in a month or 2 weeks and the issue is gone.
I provide them gov data and they accept it. They have to verify everything, fixed dont' mean ASAP. If you get that new dashboard soon you can see more details.
Do note that the last set map release is from the 11th on the map reporter website.0 -
Shawnloveshorses_161 wrote: »I provide them gov data and they accept it.
You shouldn't provide this data. TT should use it immediately. Our (Flemish) government have everything which enables navigation vendors to use the correct data, but - as said - TT even refuses to look at it. This is very pitiful and a wast of time and effort.
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Hello, @eddydc I hope you are having a wonderful day. May I ask how the city provides this data?
As every city provides it in a different way, not every city puts in that amount of budget for these things.
What city is this issue originate from? There are hundreds of cities around the world.
Thanks,
Shawn
Edit: I see you mean Belgium, best to send them the link to the api, it could be a structural issue that they can't implement due to how the maps are made.
It took a long time to find the API for this city in this GitHub.
https://github.com/amsterdam0 -
None of that.Shawnloveshorses_161 wrote: »Edit: I see you mean Belgium, best to send them the link to the api, it could be a structural issue that they can't implement due to how the maps are made.
Having said this, it is not my task to do TT's work and find out what the Flemish government provides. Certainly not when they state they are even not interested in that data and thus provide the most accurate info to their customers.
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