My live subscription has been renewed but says error on the servier

Afordisforlife
Afordisforlife Registered Users Posts: 2
New Seeker
Subscription is showing on mydrive but error on tomtom

Answers

  • nabu
    nabu Posts: 16,890
     Superuser
    a little more precision would be welcome
  • Afordisforlife
    Afordisforlife Registered Users Posts: 2
    New Seeker
    I have a Tom Tom truck 5150. Shows that my live traffic service subscription has renewed but on actual Tom Tom has an error on server message on the traffic panel.
  • nabu
    nabu Posts: 16,890
     Superuser
    edited August 2021
    OK so see TOMTOM after-sales service by email

    https://help.tomtom.com/hc/en-gb