How to get speedcams back?

Jürgen_TT2016 Registered Users Posts: 6
Master Explorer
Hi all,

Recently I visited Germany starting the route from my home in the Netherlands. At the border I was asked if I wanted to turn off speedcams in my Go mobile app as speedcam detecting devices are not allowed in Germany. I assumed this would be temporary and agreed, expecting them to show again once back in NL. They did not return, no icons, no warnings, nothing - they just don't exist anymore. I tried to switch services off and on again, log off and on again but nothing had effect. In a chat with support i ws told that a superiior has to be sked about the solution of this problem and I git ticket number 1289173 on 27 July 2021- and nothing happened since. How can I turn the speedcam ervice on again, preferrably without losing all my POI, routes, settings and the like?

With kind regards,